Real Spark Director and Lead Trainer Will Moore has been training managers, team leaders and staff for over 15 years. He works with companies and organisations of all sizes and across many industries. He has trained extensively in the public sector and with non-profit organisations, both in New Zealand and overseas.

Will specialises in effective communication skills and the habits of great customer service. Throughout his career he has retained a strong enthusiasm for training which empowers people to communicate confidently under pressure and in challenging situations.

Real Spark Relationships and Resources Manager Carolynn Day has wide experience in project and events management in the UK and New Zealand. She ensures that your materials are in the right place at the right time, and that our workbooks and training resources are of a high and consistent quality.

Carolynn also handles enquires and makes sure we uphold our commitment to excellent customer service before, during and after training. She is committed to building and maintaining strong, constructive relationships through proactive and ongoing customer support.